Electronic records include any type of information related to the physical or mental health or condition of a person that is recorded in electronic systems and to acquire, transmit, receive, store, retrieve, connect and manipulate multimedia data in order to provide health care. Primary and related health services are used, which includes health care notes during a person's lifetime, which are created within the health care system and kept private and confidential. This file must be available electronically for authorized service providers at any place and time in order to support and improve the quality of their services .

An overview of the advantages of electronic records and televisit services  :

•  People's better access to their own health information and as a result their ability to make informed decisions to maintain their health

•  Better access of service providers to information (with the customer's consent) at the place of service

•  Reducing diagnostic tests (including repeated tests )

•  Improving warnings and paying attention to avoidable medical errors (such as drug interactions )

•  Improvement of integrated planned care

•  Increasing the productivity of service providers and reducing the administrative costs of providing and financing services

•  Support clinical and health research

Therefore, the electronic health record is a long-term centralized collection of a person's health care information that can be used by all service providers in any center and at any time and is considered as the main part of an integrated health information system. Systems that have Electronic health records have the ability to save hundreds of hours of time and reduce care costs while improving the patient's health  .

An electronic health record leads to better decision-making in the course of treatment and the development of treatment results and collects better data for public health and research, but this only happens when a standard method is chosen for its creation and development.

The electronic health record provides a single and coherent, integrated and complete source of patients' health information. It includes issues such as: treatment, prescription, test results, diagnostic effects, important genetic information, medical images, environmental information, and health care information.

The health records of the patients include the main and primary documents of the services provided in all the different care centers.

The electronic health record provides each person with a lifelong confidential record of the individual's health history and care in a health system.

This file will be available electronically to health service providers and any authorized person in any place and at any time to support high quality care, the creation of electronic health records throughout the country will lead to the qualitative development of health services.